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Arnold Mackles, MD, MBA, LHRM
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Dr. Mackles practiced hospital based neonatal medicine in Florida for over twenty two years after completing a Pediatric Residency at Lenox Hill Hospital in New York City, and a Fellowship in Neonatology at The Cornell University Medical Center. In addition to receiving an MBA from Nova Southeastern University, Dr. Mackles obtained his license as a Healthcare Risk Manager through studies at the University of South Florida. Dr. Mackles was elected to the Board of Directors of The Florida Society for Healthcare Risk Management and Patient Safety for a two year term from 2006-2008, and again for a one year term from 2014-2015. Dr. Mackles has served as an instructor with the University of Florida Distance Education Risk Management and Patient Safety Program, and also participated as a faculty member of the University of South Florida Risk Management Licensure Program. In addition, Dr. Mackles is the author of multiple on-line continuing education courses on patient safety topics for The Sullivan Group. Dr. Mackles now devotes full time to risk management and patient safety issues.


Prevention of Medical Errors


This course addresses the mandatory content for Physicians in Florida. The purpose of this educational activity is to provide physicians with the most current information regarding the prevention of common performance and diagnostic errors. This monograph is specific to Florida statutes. After completing this activity, learners will be able to:

  1. Identify the two most common qualities of care violations
  2. Name four of the most prevalent diagnostic and performance errors
  3. Cite two necessary elements of a root cause analysis
  4. Create two risk management measures designed to prevent medical errors and increase patient safety



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